Archive for September 21, 2017

Help getting data off phones

Here are some recent enquiries about recovering the data from mobile phones. It’s interesting reading and more can be found at http://phone-recovery.pen.io/.

My Samsung S6 has died completely and no manner of various button pressing seems to make any difference. There is a small crack on the back of the phone which is likely to invalidate the warranty therefore I am looking at potential options to cover phone numbers and more importantly photographs from the device as well as getting it repaired. The phone has been switching itself off and taking a while to recharge but has stopped working completely now. Can you retrieve the data and repair the phone?

My Samsung Galaxy J7 has stopped working completely. I cannot turn it on and I tried to have it repaired but the shop wasn’t able to do it. I would like to know if it is possible to retrieve images and documents from it or is it all lost.

I recently dropped my iphone 6 in the toilet and since it only turns on to the apple screen. I (stupidly) hadnt backed up any of my photos and REALLY would love to get them back – do you think this would be a possibility?

My girlfriend has an Iphone 6 on whch she has lost several voice recordings. The loss seems to have happened when the phone updated. The files are no longer found in the app but when I search the phone for them they appear in search results. The loss of data occurred around a month ago. I delete from my phone some txt what was very important for me it’s possible recovery txt from my phone.

I have a Samsung Galaxy s6 edge which is like to get my files and photos extracted from. The phone is completely dead and a new charging port, battery and screen did nothing. However, the motherboard does heat up apparently so they suspect it’s a fault with that. Would you be able to fix it, and if not would you be able to get the files and photos from it? I did have them backed up but absent mindedly deleted the app to save storage/data and didn’t think it’s un-back-up them. I’d be sad if it was unfixable because the phone is in good condition, but my main priority is the photos. There is No warranty on the phone.

Can you advise on a broken dock charging port for a Nokia Lumia 1020 ? Do you mend and at what cost thanks.

Smart MAX (Telenor 3G Mobile Set) When Factory data reset ,All Numbers Deleted. I want Recovery all numbers.What is Solution ?

Accidentally had deleted a load of pictures for travel off iPhone. New help restoring please

I accidentally deleted 25 photos from my phone today and despite trying an online purchased software they were not located (although hundreds of other photos were, including ones I had NOT deleted!). Is it possible to recover them and is it possible to make an appointment and have someone look ‘while I wait’? My phone is still working so I can’t really be without it for more than half a day. Chiswick would be closest for me.

The memory of the phone is not enough, and the data of photo and also record of wechat is lost, could you please help to recover them? Thx

I have had an IPhone 4 s for a few years now and the substandard battery I fitted a couple of months ago has damaged my phone by the heat it has produced. It only shows me the apple when you switch it on then nothing else. I’m quite keen to retrieve the photos & contacts off the phone and I’m unsure if its reparable so I can retrieve it myself or if its not it’s something you can retrieve ? Probably best to email as I’m working away with no phone at the moment.

Latest Enquiries

Here are the latest hard drive enquiries that I’ve been dealing with. The data from most of these was recovered I’m please to say.

WD Passport mechanical fault, it is ticking.
Could you please give me a idea of cost to recover the data.

I needed hard dish actuator since my hard disk is not working – hard drive spins up then powers off need the data off it

external seagate drive

I have an external harddrive that has failed on me when I attempted to do a cleanup. There are photos which I need to recover from it which is the most important, however I also have some sensitive information on there as well. I attempted a recovery but only got partway as it was so slow. Please advise whether you can assist.

My mac regonises my lacie porsche design 2tb hd with usb c connection, however it won’t let me open any of the files. i was wondering if i could get a quote on how much it would be to fix it and the time period it will take to do so, thank you very much

My Seagate Backup Plus Portable Harddrive has not been working for 6 months. It was in the middle of a file transfer on my Mac when the computer shut down and since is not recognized on my PC or Mac , but the light still goes on and the disk is spinning inside the HD. What is the estimated cost of repair/recovery, if possible? Please email back as I am moving to the UK in one month.

I have a 2TB iomega home media network hard drive ‘cloud edition’ which has stopped working with a red light permanently on the front. It’s not making any unusual sounds from the hard drive.
Are you familiar with the divice or problem? Can the data be retrieved?

I need to restore the SQL database MDF file and delete it.You have SQL fragment detection software, and I scan it and send it to you.

Failed Raid 0 (striped) 4tb G-Drive. Drive does not mount or spin up.

Faulty drive, starts to work but wont read the hard drive at all. 500Gb Lacie external hard drive. When connected it makes a noise (almost like a beep) like the disk starts spinning and stops, and again. I have tried connecting it to various laptops and no of them would recognise it. I would like to recover some personal photos (no need to do the whole disk)