Archive for November 30, 2017

Enquiries to recover data from mobile phones

Below are enquiries received regarding data recovery from mobile phones and tablets. We recover many mobile phones and I refer readers to our earlier data recovery post regarding phones at http://www.recover-deleted-data.co.uk/help-getting-data-off-phones/.

iPhone 6 is dead – diagnostic confirmed by Apple Store. It just died with no shocks, fall or water damage. I would like to recover pictures and this would involve a potential rebuild of the phone to transfer to memory chip to a working logic board.

different mobile phones

My Samsung S4 mini became unresponsible. Looks like battery is dead, doesn’t want to switch on, when I plug in is not charging. I want to get back all the data and files stored in internal memory.

Water damaged iPhone 7 Plus – looking for a quote to recover photos and any other data

I have managed to delete my videos and photos on my Samsung Galaxy S7 mobile phone

Water damaged HTC, will not turn on. Don’t need a working phone just recovery of data, primarily photos and video. Removable SD card was also in phone at time of damage.

My husband had managed to smash his Samsung A5 phone and it has a lot of pictures and videos on it of our daughters. I was just wondering if you could please provide me with a quote as to how much it would cost to retrieve the pictures and videos please? His phone turns on but the screen stays black.
Thank you very much for taking the time to read this message.

Sony Experia Z3 is broken, doesn’t power up. I need to recover photos, WhatsApp and Viber messages, and contacts.

My iPhone SE went down the toilet only for a few seconds. It won’t turn on. I would like to get my data back especially my photos. Is this something you can help with.

Samsung Galaxy S6 Edge. Totally dead, won’t turn on, charge or reset. Want to recover the photos and videos.

I have a phone that I’d like data recovered from. The phone is functioning but is faulty and data that I have not deleted (but not backed up). Where can the phone be dropped off in Kingston and what is the estimated cost?

Water damage and need to recover data-especially photos

October 2017 Data Recovery Enquiries

Hello there – in this post I’m writing about some of the data recovery requests I had over the last 2 weeks. As you’ll see there are quite a few people having suffered data loss with faulty hard drives and smartphones. I’ve put links of interest in where appropriate. Visitors to my blog are welcome to contact me with their hard drive and phone recovery questions.

lots of hard drivesI have a Western Digital external hard drive which has recently failed. It will not read on the computer, but seems to click once plugged it. The light on the hard drive still appears, but it is in no way readable. There is a lot of data on this drive that I would very much like back and need. Please let me know if you meed more information.

I was download a .rar file online and was unable to open it on my laptop, I decided to put it on a this USB drive to try opening the file on another computer, as I unplugged it and replugged it in, since then, the USB reads UNREADABLE. Before that, this USB has had zero problems and been really fast and efficient with handling files.

My W10 Lenovo Ideapad 100 laptop took a hard knock and will not start up. The power light comes on, the HDD tries to spin up, but the OS won’t start, screen blank. I had a back up, but wife’s work and personal accounts (were on desktop) are unavailable and need recovery.

HDD stopped working while backing up the data. I only need to recover a PST file stored into Document-Oulook data file.

I’ve recently got a new laptop due to damage of the old one. It is a Macbook Pro 13″ retina 2015 model. I have the old hardrive from the exact same model and there are photos and files on there that I need. I’ve tried to locate adapter etc to do it myself however for this model im not having any luck.

The drive does not spin up and can not be found though PC anymore after i changed a faulty PSU, and did not change the PSU SATA cables over like i should have. Pretty sure i heard a small pop when i booted the pc. After looking at the SATA cables, they are set out slightly differently.

I have a seagate portable 1tb hard drive which i have tried to get working again but i cant see the device in windows and there is a clicking sound and a scratching sound

I have a Western digital My book studio 1Tb HDD which has around 500gb or so if data on it. The drive was connected to my Mac when the mac crashed and in order to use the mac I had to disconnect the power source. It now no longer mounts.

more hard drives

I recently had my hard drive sent off to be repaired under the name Katie galley, can you tell me at which stage of repair it’s ab and whether you have received it please

Seagate 1TB not connecting to computer, the light won’t come on and there is a buzzing noise. Can you retrieve the photos on the device?

I’d like you to look at an external hard drive which seems to of died. It was making a not very nice noise when stared up and then not being recognised. Not sure it had taken a knock at some point, but last time I remember using it did seem hotter than usual. Our IT department looked at it but don’t do data recovery.

All of a sudden the external drive says that the directory or file may be corrupt and I can’t access any of the work I have on the drive.

I have an old nokia 6230 which contains some cherished photos and videos on, I have tried all the obvious ways of data transfer such as via cable and bluetooth to no avail. Is this something you can do?

I have a segate barracuda 3000GB internal hard drive that has failed and I need to get the data back. The drive starts to spin up but then makes a clucking sound and stops so the PC can’t identify it. It is not full but does contain all our family photos, videos, music and some files. I think it has 2 partitions.

I have a 2tb hard drive that failed on me a month or 2 ago and I would like to retrieve the data from it. There’s nothing too major on there, more personal photos etc and an archive of work.

An old Acer Aspire 1700 hard drive is in clicking mode. The hard disc has been removed professionally. I need a quote for data recovery.

I have an iPhone 6S stuck on the Apple logo. While it is possible for Apple to reboot it (hardware confirmed as fine), they advised that there is a risk it may lose the data in doing so. I would like a quotation for recovery of the data (photos mostly) on the phone please?

I have a WD external drive and its suddenly not possible to open the data (states fatal error) and diagnostic for data lifeguard failed with error 008 – too many fatal errors. Could you please let me know if it is possible to fix this? How much would it cost and how long would it take? And how much data am I facing to lose?