Archive for April 30, 2018

HTC / iPhone and Toshiba hard drive recovery questions

HTC and iPhone Recovery Questions
My HTC One M7 stopped working and little did I know at the time that it had stopped backing up my photos to Dropbox nearly a year beforehand. The Laptop Fixers in Bournemouth took a look but couldn’t retreive the data and I’m interested in understanding if there is another way and of course the cost. I’m in Poole, Dorset and can get to Gloucester if required.


Have a iphone 6s damaged beyond repair. Think it had drink spilt on it, won’t turn on or charge. Have tried local repair shop who advised it’s dead and they can’t fix it. Not that bothered about fixing the phone but would like to try and get photos and data (Whatsapp data etc.) back. My phone hadn’t backed up to the cloud for at least 12 months so anything in that time is currently lost. Can you email me if you think it’s possible and a rough price?

Dropped phone in water on Sat night, kept it in rice all weekend, had it ultrasonically cleaned today – no luck. Now resorting to data recovery to pull off my precious photos!

The motherboard on my Samsung Galaxy S6 has blown and I need the data retrieved.

Hard Disk Recovery Questions
I have an external 1TB Toshiba Canvio – by accident wiped all the files out (about 600GB) and formatted to 35GB by Windows recovery drive creator.
I actually need to recover one particular folder which is less than 100GB. Do you have a location for data recovery in Bournmnouth?

I’ve got an external hard drive made by Toshiba and I cant see to find it. the green light isn’t flashing as it normally does but I can feel/hear the fan working or something working inside. I need to get all my files off the hard drive into a working hard drive that I can access. I’m located close to Gloucester in Gloucestershire.

I was copying lots of files from internal SSD to the Toshiba external hard drive. The process froze and I ended the copying process. Then file explorer stopped responding for a long time and I force restarted my CPU. Can’t access data in my external hard drive ever since.
I also have a side question: even if my data is recovered, could my external drive still work? I don’t mind formatting the drive.
But the main question is: is my data recoverable?

I had my dissertation on my pen drive and the word file has went corrupt, is there any chance that you may able to recover it? It is due on Monday. I know it’s my own fault as I only saved it to the pen drive. I look forward to hearing from you.

Two desktop HDDs (no rush):
1) 10 beeps then no noise, corrupted and unreadable HDD.
2) Overclocked CPU fried the second HDD.
Also, do you check each (media) file for integrity/accessibility/HEX dumps?

No Boot Device

Our client’s hard drive has failed (PC showed “no boot device“). Removed from PC and attached via USB caddy but drive is only recognised as “needs formatting” (obviously didn’t do this!).
He has most of his data on a backup but is missing some so would like us to try to get it recovered.
Seagate Barracuda 500GB
P/N 1BD142-500

Error message: No Boot Device available

The person who replaced the damaged hard drive I our laptop said that the problem was boot looping (laptop failed to boot – no device present) and an issue with the headstack arm (clicking). Could you quote for recovering data please )1TB hard drive in a dell laptop)

My Seagate 1tb portable hard drive slid off the side of the laptop and hit the floor.
I was unable to then read the data. I took it to the local PC shop in Northamptonshire who sent it away and it came back saying mechanical problem which needs fixing before seeing if they can recover data and the total bill if able to recover would be around £600 – £700., which included a new portable hard drive. I decided not to pursue this line and tried to collect all the stored data from other sources. However I am still considerably short of achieving that and have purchased another portable drive and am ensuring that I have two copies as the originals were removed from photo memory cards to allow re-use. I tried to read the old drive before accepting it was not economical to recover and discard, this was on an old desktop pc. However it came to life and I tried to copy the files but there was insufficient memory on the desktop. I did copy one folder to a memory stick. before closing the PC and awaiting for the new drive to arrive. It arrived but now I can’t read anything. It makes the noises you describe for a dropped drive under “symptoms”. I am interested in an estimate for the ability to read and recover the data please.

We have a motion computing MC-C5 CTF-003 tablet computer.
The tablet fails to find the hard disk and therefore boot to Windows 7. We have tried recovery and repair using a Windows 7 install disk, but no drive is found. Instead we get a “No Boot Device” error message.
We need to extract the data from the hard drive, we are located in London.
The drive is:
IBM System X, 50BG SSD, SATA 1.5GB
IBM FRU: 43W7737
Part #: IBM50-01903-SP2ACU

We have an external hardrive which was connected through to our computer via our wifi network. The hardrive itself appears to have stopped working and will not register on any computer. It seems to be a mechanical failure. It is a Seagate hardrive.

Seagate external hard drive began to make a bleep noise. My computer does not recognise it. I tried Taplin computers in Hillsborough who have previously been reliable and they said it’s failed and they cannot retrieve data. The drive contains mainly photos which I would like to retrieve. It also has some confidential material which are reports which I have other copies of but need to say they are confidential. We are located in Sheffield but I can bring the hard drive to your offices if required.

Model: 1TB Seagate Backup Plus Portable Drive
Model number: SRD00F1
Hard drive is not recognized by any pc. hard drive spins however power light does not illuminate. I require full data recovery and live in Liverpool.

These are all examples of hard drive failure that is producing the “No Boot Device” error as a failure symptom. To extract the data from the hard drive it is recommended that you find an experienced data recovery company. Hard drives are complex things, don’t go attempting to retrieve the files yourself, you’ll make things 10 times worse.