Archive for March 8, 2019

Data Recovery from El Capitan

Mac El CapitanI have a MacBook Pro (Mid 2009 with El Capitan 10.11.6) and was copying over something far too big to my external hard drive (WD My Passport for Mac S/N WX71EBxxx541) so I manually turned the MacBook off by holding down the power button and ever since then my external hard drive cannot be found on my desktop.
I checked via WD Disk Utilities and it wouldn’t open the finder but it could run a basic check on the drive (which passed) but a complete drive check couldn’t be performed. I have tried with a different lead and when I plug the drive into my MacBook it makes a whirring noise and has some clicking like it’s trying to connect but can’t.
Is there any hope for the photos on this hard drive?

Imac won’t boot. Recovery of files from hard drive. Could you let me know a cost? It’s OSX El Capitan operating system. The HDD can be heard attempting to start but has a repetitive whine / whir.
The blue light on the HDD comes on when connected to a machine.
The HDD has a few GB’s of data on it, its hardly used and rarely gets moved from the desk.
Can you give me a price for data recovery?

Macbook not repairing in recovery mode

MacBook Retina 2013 – Will not repair in recovery mode – full hard drive 121GB (?) out of 120GB – No pop up warnings prior to crash. Can you give me any idea of likely prices and process?

The data recovery process will usually take between 5 and 12 days, depending on the fault. The costs can vary between a few hundred pound and several thousands of pounds depending on the type of fault and the type of system.