Archive for Mobile Phones

Broken, Bust or Inaccessible?!

Is your hard drive or phone broken, bust or just inaccessible?? Here are some of the latest questions asked of us regarding file recovery.

hard drive inaccessibleMy hard drive is currently inaccessible. It powers up but the data cannot be seen. I would like to recover it and install it on another hard drive. The drive is 4TB in size with around 350gb used. What is the cost of recovery?

My Acer aspire 5552 laptop has broke. First the mouse wouldn’t appear on screen then when restarted the screen is black. I was wondering if it is possible to rescue the files on the desk top? And if it can be done how much this may cost?

My mac book crashed on me while my western digital my passport ultra hard drive was attached and I had to force shut down my mac book and couldn’t eject my hard drive properly. when I plug my hard drive back into my mac book it is not found but when I plug it into a windows laptop it is found but wont mount up properly and i cant access it to retrieve my files.

My hard-drive crashed unexpectedly and won’t boot

A compact flash card from a Nikon camera, Kingston 32GB ultimate 600X.
Holiday pictures. I have tried to read with both mac and pc both failed pc does not recognise card. I know the pictures are there as I looked at them with the camera before trying to download with the reader. I think the reader has damaged the pin holes.

Maxtor One touch. My PC does not “see” this device anymore. I recently moved the drive and PC, but the drive was working post-move for a couple of weeks.
There is no sound coming from the drive.
There is no indication/power light coming on either.
I have tried removing and re-inserting the data cable to the PC, but no result. I intend to bring the drive in on Monday. Can the data ( JPEGs) be recovered and transferred to another external hard drive if the Maxtor is unusable?

Seagate external hard drive not regognised in Windows need data of the drive. Hard drive shows light when plugged in but will not be recoginsed by computer.

Do I need data recovery?

A small number of example questions that I received over the last two weeks or so are written below. In all cases these hard drives and phones would benefit from a data recovery service.

I have a 2TB Seagate Barracuda SATA HD that powers up and is visible in Windows and can sometimes copy data very very slowly and then dissappears from Windows Explorer with an IO error. It contains mainly pictures/videos/films and ISOs. Can you provide an estimate as to the cost of recovering this HD. Thanks

unresponsive iphoneSeagate 500gb hard drive can not be found on windows computer. Tried on an other computer still can’t be found. There are no clicking sounds. I think the drive spins up but I can’t remember.
Please can you provide me with a realistic quote for date recovery.

Disk Utility is recognising the name of my drive, which suggests that it is not a mechanical error and more a reading error. The disk wont mount to the computer. I need a quote on work where you can order the “table” correctly for my drive to be read and so I can recover the data please.

iPhone is unresponive, screen has come off and it’s all smashed etc. Doesn’t seem to take power. Was intrested in getting a quote in getting a copy of my photos that are saved on my phone/ how your pricing system works.

I have been cycling with my External HD and may have given it a knock. It’s a “WD My passport for Mac” and it no longer works. Symptoms are similar to that you describe for hard drives that have been dropped.

I have two tapes generated a long time ago on IBM mid range systems that I would to copy to DVD if possible. One is a DC6150 150Mb and the other is a 3490E 1100 ft tape. The data is likely to be program sources and compiled objects. Please can you advise the cost of doing these conversions.

Mobile Phone Data

You may not know it but you record more and more data on your mobile phone at the expense of saving it to your computer.

Mobile phones, or as they have now become, ‘Smartphones’ are now mini handheld computers that can do virtually everything a computer can. It’s only 5 years ago that we kept our contacts, emails, documents and photographs on our computers. Now we keep all those things on our mobile phone.

If you don’t back your data up to the cloud then accidents that happen to your phone can have serious consequences to your data. Maybe you might drop your phone, or have it stolen – either way how are you going to retrieve your data ?

I recently put my LG Nexus smartphone on top of a wardrobe to keep it out of harm’s way, but wished I hadn’t when I pushed my phone off the other side of the wardrobe and it fell to the floor – a drop of some 8 feet. When I fished my phone off the floor I was dismayed to find my phone’s screen had cracked. Worse still, although the touch screen still worked, it didn’t work very well: some areas of the screen were completely dead, other parts didn’t correspond to where I was clicking the screen. Obviously, the phone was now totally unusable. I soldiered on for about 2 weeks but in the end I upgraded to an HTC M8. This was ultimately another mistake, which I’ll write about in a future post.

Angela Merkel’s Phone Hacked by US…

Germany has summoned the US ambassador in Berlin around promises the US monitored German Chancellor Angela Merkel’s mobile phone.

Foreign Minister Guido Westerwelle will meet US envoy John Emerson after in what is viewed as an unusual measure between close friends.

However, it left open the question of whether calls were listened to formerly.

French President Francois Hollande had already called for the issue to be place within the strategy of the summit, where EU leaders are anticipated to discuss Europe’s digital economy, economic recovery and immigration.

‘Completely unacceptable’
The German government has not said how it received the hint about the alleged US spying. But news magazine Der Spiegel, which has printed reports predicated on content from former CIA contractor Edward Snowden, said the guidance had come from its investigations.
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Press review

Germany’s Berliner Zeitung regrets that “just now does the government appear to really understand what it is happening”

Press aghast at latest US spying claims
State-observation of phone calls has a particular resonance in Germany – Mrs Merkel herself grew up in East Germany, where mobile-tap was pervasive.

Her spokesman said the German leader “views such practices… as completely unacceptable” and had needed a “complete and comprehensive explanation”.

White House spokesman Jay Carney said the US “is not tracking and cannot monitor the communications of the chancellor”.

German ministers’ phones have purportedly been protected using technology from security company Secusmart since 2009. Secusmart said in March that German government officials could be issued with new, highlysecured technology made for Blackberry mobile phones.

A German ADVICE technology expert told the BBC that security services for lots of countries may have intercepted the chancellor’s calls before she had complete encryption.

Numerous US friends have expressed fury on the Snowden-based spying allegations.

‘No business as usual’
Germany’s press echoed a sense of indignation, with a frontpage comments Sueddeutscher Zeitung – 1 of the country’s most respected newspapers – referring to the “biggest possible affront”.

German Defence Minister Thomas de Maiziere said it will not be possible to come back to business as usual. That is much more than a tiff that’ll blow over easily, the BBC’s Stephen Evans reports from Berlin.

President Obama had guaranteed Chancellor Merkel in June that German citizens were not being generally spied upon.