Most Synology NAS models are preconfigured to use RAID, a method of storage that allows many hard drives to be utilised as a single storage volume. If problems develop with the Synology NAS I do not recommended that you use DIY repair websites to attempt RAID data recovery as RAID is a complex type of storage system and data can easily be lost for good if a faulty or broken Synology system is put into the wrong hands. I recommend that you contact me for assistance with your Synology system. I learned my RAID recovery skills at Data Clinic and so am competent at many forms of data recovery.
Most Synology devices feature a type of Assistant Interface that lets you ‘see’ your files and folders. This is a great tool that provides many administrative benefits for end users, but if a Synology NAS system should fail or begin to have problems for any reason, I recommend that the Assistant Interface is not used as it’s all to easy to reset the system and loose the data whilst doing it.
Common Synology Faults
I can repair most problems on Synology NAS equipment and recover the data successfully. Typical faults and failures on Synology NAS systems include:
- Drive(s) not booting / missing files
- Clicking drives
- RAID controller failure
- Damaged data striping
- Corrupt partition table
- RAID device not starting
- Inaccessible boot device
- Multiple hard disk failure
- Accidental deletion of partition data
- Component failure
Synology NAS Data Recovery
I successfully repair and recover file and folder data from many different models of Synology NAS systems. Recent data recovery procedures have involved:
- DS214 – This 2 bay, high performance NAS server is ideal for home users or small businesses. It has 2 USB 3.0 ports and SATA III connectivity. This provides you with very high speeds and good general performance. It supports Synology Hybrid RAID, JBOD (Just a Bunch of Disks) RAID 0 and RAID 1. Due to the various possible configurations, it is of paramount importance that you only try to figure things out with it if you know what type of a RAID it is, otherwise, you can damage the RAID (which contains all your data).
- DS414 – This model comes with the same specification as the DS214, but as the name would suggest, it has 4 bays that can be utilised. Along with the various RAID configurations that can be installed on these NAS devices, it is important to know what file-system is being used by it, these devices run off either EXT3, EXT4, FAT, NTFS or HFS+. As iterated before, if you don’t know what file-system you are running, it’s best not to fiddle with it.
- DS214+ – a robust server that has 2 gigabit Ethernet adapters for rapid data access. Used by people wanting a high end server solution without spending too much money. Highest storage capacity is 10 Tb, which if damaged, can be a pain to try and get back, but with the right practises and technology, ‘lost’ data is never too far away.