Failed Toshiba HDD data recovery

Toshiba logoWritten below are two problems relating the damaged Toshiba hard drives where the users wish to recover the data.

I have a failed Toshiba HDD that I would like to recover the data from. Unfortunately I tried to self diagnose the problem and opened it, to inspect whether the head had become dislodged from the parking ramp, in all the platter was exposed for about 3-4 minutes.

I then took it to a specialist recovery service by post, who advised that the platter appeared to be in good condition, and that they had seen much worse. There was no head crash after I opened it, as I didn’t power it back up. They dismantled in the clean chamber (and managed to get any dust/debris off). They said the headstack assembly had failed. They fitted 4 different sets of compatible heads to the drive but each time were unable to get the drive to be read. They said it appears the platter has some degredation, and they were unable to access the drive’s service area. They could not get any data off it and consequently sent the drive back to me.
I didn’t want to give up hope of getting the data recovered from it though.
Would this be something you could quote for the data recovery of? (do you think there is a chance of recovery?)

Toshiba hard drive connection loose
I have a Toshiba portable hard drive. The usb cable connection appears to be loose. I opened up and swapped with an identical motherboard from another new hard drive I bought but that didn’t work. I think there may be a firmware issue that means a specific chip needs transferring. If you can help that would be great.

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