There are various ways of safeguarding data through the use of encryption. One way is to ‘lock’ the hard drive from being used until a password is entered eg. by using an ATA command to encrypt a hard drive. Another method is to install a program that encrypts the data on the drive. Retrieving files from encrypted hard drives is the work of specialist data recovery companies such as Data Clinic Ltd, who are experienced specialists in all forms of hard drive recovery.
Question: I have a ata password locked ssd and I’d like to know if you guys can help me unlock it. I dont need the data on the drive.
Answer: An ATA password locked hard drive requires unlocking by the use of commands that interface directly with the hard drive. Thus, it’s usually necessary to go to the hard drive manufacturers themselves or a good quality data recovery company like Data Clinic Ltd in order to get the hard drive’s ATA password removed.
Western digital drive used for backup and data storage will not mount.
Have tried using other lead and other Mac but still no joy.
Question: I have a SSD HDD from a laptop that is encrypted with McAfee Endpoint and not recognizable when booting from the laptop. Can I send it to you to see if you can get the data off?
Answer: McAfee Endpoint is a hard drive encryption program that seeks to safeguard data by encrypting it on the hard drive. The data can only be read by decrypting the hard drive with a digital ‘key’. If this key becomes lost or is forgotten there is very little chance of the data being decrypted, even by a data recovery company.
Note: Encryption is used to safeguard data so if you are going to encrypt it, either by using an ATA password or by the use of a program like McAfee Endpoint, then make sure you don’t lose the password.