Tag Archive for data

IDE Data Recovery

IDE HDDs have more or less disappeared from computers as of 2019. From time to time data recovery companies will get asked to retrieve files from these drives, but an IDE hard drive is a rare item, as the PATA interface they use has been superseded by SATA. As this blog is all about data recovery, if you’re looking to find a decent IDE hard drive data recovery company in the UK just browse some of our pages – we recommend many different service providers.

IDE HDD showing PATA interface

Older IDE (PATA) HDD hard drive 250Gb. makes clicking sound when spinning. certain data is accessible – but only very small files (no more than 50Kb). Drive fails when trying to read anything bigger.

I have an old WD IDE drive which my Mac won’t recognise. I use it to back up my Mac, and it still spins when I plug it in, the drive doesn’t appear on the Mac. I’ve tried a new cable, but no joy. Can you help?

I have an old external hard drive with a USB interface that I need to recover the files from. When I plug it into my computer it says “recovery” and the data does not load. I can see the hard drive has got data on it as around 12gb of space is taken up. I have had it looked at by another company and they advised that the data can be extracted but I could not afford the service at the times. It is personal data, mainly photos and documents.

I have my fingers crossed you can help me. I spilled tea on my IDE hard drive when it was connected to my PC. I took it to local repair shop who told me no liquid had got into any drive but put in the drying machine just in case. On going to collect it they had the bad news that they both were not working so it seems the electrical fuse out cause the damage. They recommended using an IDE hard drive recovery specialist to retrieve my data.

I’ve a hard drive that’s had the following error:
E:/ is not accessible The request failed due to a fatal device hardware error
The hard drive is a Seagate Barracuda 7200 500GB IDE. I really need some help with getting the data/programs off of it but I’ve no idea how to do it. The most important files are relatively small as well and I have tried to run a program to retrieve the data to no success.
The HDD will only be picked up if I put it in a casing and make it an external HDD but it reads as 0 data on disk and doesn’t show up on the file explorer every time.
Please if you have any advice or such the like let me know.

Recovering data from old hard drives

I pulled out a few Hard Discs from old laptops and PC’s from over the years. I’ve tried using caddies with some success but have a few drives I can’t get any life out of them. There’s a data recovery service in Glasgow that I’m looking to use.

WD7500BPKT (750Gb SATA) x2 (laptop size)
WD10EARS (1Tb SATA) x2 (desktop size)
WD3200 (320Gb IDE) (desktop size)
MPD3064AT (6Gb IDE) (desktop size)
Maxtor (40Gb IDE) (desktop size)

I am aiming to recover deleted screenshots and video clips saved in the capture gallery app of a Playstation 4. Would your Glasgow hard drive recovery company be able to recover these videos and photos assuming that the PS4 uses a WD7500BPKT hard drive that can be read only by the PS4 itself?

recover data from old hard drives

I have a WD10EARS external hard drive. The port on the device does not seem to have a snug fit with the USB lead and in the last couple of weeks THE DEVICE has slipped off my desk onto the carpeted floor. Tonight my laptop stated that the USB was not recognised and so I could not get to my data. When connected the device seems to make a squeaking/creaking sound rather than a clicking sound (but you may think otherwise being the experts) and the light flashes on the device. The lap top says on device manager that the device is working properly!
Can you possibly help me access my data stored on the device? I also have a 320GB Seagate Free Agent Go that the data could perhaps be transferred to…but I’m not sure how much data is on the 500GB device.

External Hard drive (WD3200) stopped working getting nothing at all when plugged into my desktop computer. My computer engineer tried it in an external device and still nothing can you help.

Hard drive (MPD3064AT) is used to transport data between home and school and does get knocked around sometimes. This morning when I plugged it into my work PC the drive spun up and the folder opened but when I tried to access a file it crashed. From then on the PC would not even recognise the drive was connected. I’ve had problems with the USB cable before so I tried a new one and it worked for a few moments (I even managed to transfer a small number of files off) before it crashed again. Now the mac will not recognise it either.
The drive contains a large number of teaching resources (I am a Science teacher) and I really cannot afford to have to make them all again.

Recovery my data from a phone in Sheffield

Phone data recovery is very popular, but a word to the wise, if you want your files back from a broken mobile phone, you need to send it to an experienced data recovery company. There’s a phone recovery data clinic on the Portgergate in Sheffield who provide a good phone recovery service and will give you a good chance of getting your files back. Their address is The Portergate, Ecclesall Road, Sheffield S11 8NX and their phone number is 0114 208 6027.

Here are some examples of phone data recovery.

I want to recover some data from an iPhone 6 which belonged to my daughter who died in October. I am her executor. The phone is in working order & has iOS 10.3.3 installed. Can I make an appointment to bring the phone into the Portergate data clinic in Sheffield and explain the requirements?

Phone screen is no longer works and I need can’t unlock it when connecting it to my laptop so I can’t copy the pictures off it.

I would like to recover whatsapp messages from my phone which I deleted by accident is that possible?

There’s a data recovery clinic in Sheffield based at the Portergate – see the map below:

Samsung Alpha- I’ts broke can not be fixed. I’d like all my pictures off it as I
Never backed it up.

I have a broken Samsung Note 2 phone, I would like to recover the data, I am in Sheffield and want to know how much does it cost? And also I have very old apple desktop which does not work. Can I also recover the file?

Unsure of what happened to my iPhone 5s, but I took it to a little repair shop in Sheffield as I want to be able to get the photos back off of it, they couldn’t do anything and said the phone looks water damaged. It also looks like it’s been scraped across a floor or something, and the screen is cracked. I need to send the phone back to Apple in 10 or so days but I would really like to get the pictures off of it before if that is possible

Outgoing and ingoing calls and call log recovery
Along with deleted Pics
and Data from apps like snapchat and whatsapp

I accidentally deleted all the photos off my SD card in my samsung S7 phone when i tired to transfer them to my laptop. (only the ones on the memory card were deleted, the ones saved to the phone are still there). I have saved some new photos to the memory card since. I know there’s a phone recovery data clinic in Sheffield – perhaps I can bring it in for file recovery?

I tried to sync the calendar from my old iphone 4s onto my new iphone se but instead wiped the calendar on the old phone and replaced it with the (empty) calendar on my new phone – is there a way you can retrieve the old calendar?

Software on iPhone 6s has crashed and so wont turn on. The phone needs a factory reset to fix (according to apple store). I need the data/memory taken off the phone before the reset so I don’t lose all the memory and if possible restored to the phone after the factory reset

Recover files from raid 5 arrays Manchester

We have 2 raid 5 arrays that need looking at. Array 1 – 4 x 500 gb disk array, one disk failed possibly due to overheat. We cannot get the array to rebuild. I have a new disk for replacement.
Array number 2 – 4 x 500 gb disk, Working OK but 2 drives accidentally removed while machine on. 2 drives still up, 2 drives OK but not online. Drives in both arrays Seagate Momentus 7200.4
What are my options in recovering the files from these raid 5 arrays?, based on us delivering the HDDs and whatever other kit you need, and 2-3 day turnaround? We are a located in Manchester

One of the raid 5 disks is a hard drive was from an external enclosure, has since been removed as I thought it might be the enclosure causing the problem. The hard drive used to show for a couple of seconds on Windows but then became unresponsive and ejected itself. The hard drive does turn on and spins and is detected by windows but will not show up in the disk manager. We consulted raid data recovery company Data Clinic in Manchester (Bury) and discovered that plugging the hard drive directly into my motherboard froze the PC at boot completely. Connecting it to the raid 5 array for data recovery purposes has a similar effect on the raid and we can not access any of the files stored on it.

The raid 5 arrays use the same hard drives – HGST HTS541010A7E630. When we take these hard drives out of the raid array and connect them to a computer some are recognised, others are not.
Hard Disk Sentinel gives health of 0.
Can anything be done to recover data?

Can laptop data be retrieved after a factory reset ?

“I had to reset my laptop to factory settings because it was stuck on windows 10 loops. I used rescue data and saved it to my external hard drive. Once it went to factory setting, I couldn’t restore or recover my data from the external hard drive. Everything is gone!!! I’m not sure what to do as my life depends on it.”

factory resetIt’s a very common question and a what a lot of people resort to if their laptop / desktop computer starts to develop a lot of problems. People think that by doing a factory reset their computer will start to behave properly again. Well it will, but the data on it will no longer be there.

The example above though is slightly different as the user data appears to be on an external hard drive, so performing a factory reset on a laptop should make absolutely no difference to the data on the external hard drive. Unless…

Unless the data on the external hard drive was perhaps encrypted and sync’ed to the laptop with an automatic decryption key ? Or something along those lines.

This is an example of when a factory reset on a computer, be it a laptop or desktop should make absolutely no difference to accessing the data on an external hard drive, but obviously something has gone on that is preventing access to the data on the hard drive.

So what’s the best thing to do? The first rule is not to do anything to the external hard drive – no chkdsk, no scandisk, no re-formatting etc. The problem is probably a rather simple one to find, it’s just finding it that’s the difficultly. So my advice, if you wish to recover the files is not to be hasty. Instead think, and apply some thought to the problem, or contact a decent data recovery company who should be able to work out what the problem is a restore your files for you.

Surface Pro data recovery

It’s a 2004 40 Gbytes IDE Seagate Barracuda 7200.7 from a deceased friend Model Number: ST340014A and it spins-up, but there’s no initialisation sound you usually expect. The BIOS doesn’t see the hard disk drive even when it’s connected internally and before that I had several blue screens of death inbetween boot-ups so I should’ve backed it up, but it’s too late now. Is it possible to recover the files to a Surface Pro computer?

surface pro computerSurface pro 4 won’t boot anymore. Need to send it off the Microsoft so they can replace it under warranty but I need all the data off the 1TB SSD before I send it or I lose it all. I live in london. My hope is that I can get the data without voiding my warranty.

I have an external hard drive (1tb WD around 7 or 8 years old at an estimate) It was plugged into a laptop during a power failure at my offices in Leeds. On restarting the files were not accessible, I think it was displaying raw files. It has been to PC world who said it is the arm. They tried to source one but were unsuccessful. Whether it is the arm or not I am not sure. I have since mislaid the USB connection but I’m sure this is not important. I do have a second 1tb hard drive that can be used for back up if needed.

Similar to your online description, my external hard drive on my Surface pro laptop (Seagate Backup Plus) has started making a strange repetitive noise as soon as I plug it into my Macbook Air (and any other computer for that matter) and its icon does not show on my desktop, thus not allowing to access it. I would obviously be keen to retrieve all my data from it. Please can you also guide me regards pick-up as I work at the MRI and would find it quite difficult to come to Bury.

Galaxy S8 data recovery

I’ve got a Samsung S8 that has been factory reset and our files were corrupted on the samsung smart switch app. So both the pictures were corrupted and lost on the phone. Is this something you can help with? if so how much will this cost?

samsung galaxy s8Password entered too many times. Phone now says iPhone disabled connect to iTunes – I unfortunately do not have a back up and understand restoring will wipe the phone. Are you able to retrieve the data ?

The phone is a Samsung Galaxy S8 and the phone has frozen and will not react at all.
It is 7 months old.
The screen is black except for
4 lines of red type which say
Boot loader exception and code and other words. I can send you a screenshot.
Cannot turn the phone on or off, powering it down and then recharging changes nothing. Can we recover data from it? Will the recovery process invalidate the warranty/ damage the phone.
Can data held within apps such as notes or videos that have been edited be recovered?

Damaged phone needs data recovery

I’ve recently received a lot of damaged phones from people across the UK who are looking to have their data recovered. Sometimes, repairing a phone is not possible, but it’s easier to retrieve the data from a damaged phone. My phone recovery work at Data Clinic (https://www.dataclinic.co.uk/) has been of huge benefit in helping me recover data from all types of mobile phone.

damaged phones

  • iPhone 7, screen failure. Other than screen failure, rest of phone appears to function, home button appear to respond, as does power as well as volume. Personal phone so I can supply passcode, copy of ID and whatever I remember is on the phone to prove ownership if required. Seeking to recover photo album, not interested in anything else. I cannot be certain that the phone will not immediately wipe as I have removed and placed the sim into a spare phone and logged it into icloud.
  • I have had my two windows phones looked at data wise but couldn’t find much.
  • I can’t remember which Lumia phones one is 7 and one is 8 and looking for deleted data. Phones weren’t reset at all, and the data was recently deleted on both I think and both had stopped being used straight after etc.
  • Samsung galaxy s7edge does not power on, possible motherboard issue. Not battery need data recovery images, contacts
  • Water damaged iphone 6s. Won’t power up, not recognised by computer. Need to recover photos and videos from phone. No itunes/icloud backup available.

Contact me for my rates regarding phone recovery and I’ll see if I can get your data back.

Data recovery in London

I dropped my hard drive and the next day plugged it in to use and it wouldn’t work. I showed it to a pc repair shop and they said it has failed. I am not sure if it makes a clicking noise or anything as I was using it in public and couldn’t hear it. I’m looking for a quote for data recovery, it holds a lot of my medical school files and study videos on it, with exams soon this is a huge loss! Please let me know a quote or give me a call, looking forward to hearing from you. I am from london so I would use one of the London centres

Thanks for your enquiry. Is the data on your hard drive sensitive? ie. is the information on there private? If yes then there are various data recovery protocols that have to be applied when retrieving the files from the hard drive. You are quite welcome to call in at any of the London centres.

Lombard Street data recovery in London

WD My Passport
Hard driver does not show up when connected to computer so unable to open any files. Looking to recover the files on the drive.
Is there a price estimate of how much this would cost and how long it would take?

The costs for having the data taken off a hard drive depend on if there’s anything wrong with the hard drive. If it’s working correctly then it’s a flat fee depending on how many files are on the hard drive. As you say your hard driver doesn’t show up when connected to the computer I assume that there’s a fault on your hard drive – if this is correct then you’ll need a data recovery service to get the files off and the cost for this is around £600.

Western digital Hard drive was not recognised by laptop when starting up. Pescado have looked at it and said to mention them for a rate.

Thank you for your enquiry – I’ve not a clue who Pescado are? Are they a computer firm or a data recovery company?

Raid and lost data

RAID hard drive failure in HPZ420
HPZ420I have a HPZ420 PC which contains a 4 disk raid 10(0+1) configured system which is unable to boot from the operating system. The PC is used to control and receive data from a scientific instrument. A week ago when the PC was working fine I noticed that one of the disks had failed and an HP engineer was called out and replaced the faulty disk but would not reconfigure the RAID system. The PC was still working fine at this point, so I decided to do a back up to external disk overnight, unfortunately the PC failed to complete this before going into its current state of losing the ability to load the operating system. I would like to recover the data.

Lost data on Playstation 4
I basically connected my hard drive with a PlayStation 4; and unplugged it without ejecting it properly – now, when I connect it with my computer it shows up but it doesn’t show my files. I had a chat with my college technician and he believes that it’s not corrupted but we can’t quite figure out the problem. I am just wondering if you are able to get all my work back as it is super important? How long it can take as it is college work and I need to hand it in? And how much do you roughly charge? Thank you so much. I look forward to hearing back from you soon.

Data recovery charges can vary between several hundred and several thousand pounds. If the problem is on a single hard drive (like a PS4) then the cost is usually much lower than if the problem is spread across many hard drives like on a RAID system. My advice is to do your own research and find a decent data recovery company who can help you.