Tag Archive for file

Data Recovery Advice

Seagate Baracuda 2TB docked external drive makes recurring clicking noise at power up then is silent. Not recognised by dock or PC SATA as media. Replacing controller with same firmware made no difference so think it is heads fault.

Buffalo 500GB external hard drive clicks and fails to start. I need a quote to include any additional costs related to where the recovered data would be placed.

I am looking for a spare part for a Seagate 2.5 hard drive (which was inside a Freecom MG mobile drive). It is a USB 3.0 converter. The P/N is EPB0009150 and I can also read S10F4501 – A0. I am not sure if the information are sufficient, but I can also send you a picture of the component.

I have a Lacie external that has stopped mounting. I think you can hear and feel it ticking away. It has wedding photos on so is fairly precious. Can you let me know how much it would cost to have a look at and try and fix?

Unable to read hard drive I/O Out Error

hard drive

I contacted you yesterday about an external hard drive that stopped working.
It’s very important (to me), because it has all my backups of research data and photos and everything on there. Unfortunately, my laptop stopped working last week and had to be sent to lenovo for repairs. As I had a backup on my external hard drive in was not too worried about the laptop potentially being wiped. Now the external hard drive is unresponsive and I’m in a panic.

my external hardrive is only appearing on disk utility, i have attempted first aid however it appears to be unsuccessful. and has advised if possible to back up all data. i believe a file has been corrupted and this has somehow broken the hardrive’s structure. i would greatly appreciate a full back up of the hard drive.

I use my seagate external hard drive to store my travel footages and edited vlogs. One day I connected it to my laptop and it completely froze the laptop. I was unable to eject before restarting because it was frozen. Once it was turned back on, the hard drive didn’t show up on finder or desktop. When it eventually does, nothing shows up, my laptop crashes and I would have to restart it again.

I have a 2TB external hard drive that gets plugged in to electricity and my laptop that had fallen and now makes a clicking sound when trying to access my data. It’s no longer recognized/accessible from my laptop. How much do you charge to recover the approximately 500GB worth of data on there and transfer it to another new hard drive?

I would like to know how much it will cost me to repair my drive. I believe it fall down. I just need to have an idea of the cost to know if I’ll be able to pay for it or not !

I will be at london 4-9 of september as a tourist.
I want to take whith me my broken hard disk and fix it . Can you help me to do it? Can you do it in that days that i stay in london?

For further information on recovering the data from hard drives please go to our homepage.

More Hard Drive and Phone Woes

The phone calls keep coming in for which I am grateful. It’s all work and I love to recover data. Here are some of the latest woes I’ve had to deal with, from both hard drives and mobile phones.

anxious person - lost data1TB Toshiba external hard drive.
No physical damage. no clicking. no noise. cannot access data.

I have 3x8mm data cartridges (http://www.ebay.co.uk/p/TDK-3-pack-of-30-Minute-Vhs-c-Camcorder-Tapes-Tc-30hg/691427480) that were used to record video on a camcorder roughly 20 years ago. I need to get the data turned into digital so that I can watch them back (the old camcorder is long gone).

Western Digital (MyBook) external hard disk that was providing backup to my MacBook Pro has stopped working and it asks if I want to reboot the hard disk. I need to recover the data as it has backup plus other data stored on the disk. The hard drive is just clicking and appearing on the desk top. Ive checked to see if the data reading arm is stuck. it isn’t.

Dropped my hard drive while moving from one room to another, plugged it in and it started making a beeping noise. I looked online and it said it might be a problem with the heads. I really need to get the data off my hard drive and I am hoping you will have a solution for me. It is a WD My Passport for mac, not sure how old.

Asus laptop failed when trying to boot up once it has lost all of battery life (i tired to boot up as i believed it was connected to power, but it later transpired that battery ran out as power socket was turned off). Only bios screen comes up when turning on, the computer does not ‘see’ the hard drive.
No mechanical damage.

I have a 32 GB micro SD which wont allow me to access my JPEG images, there is a lot of photos of sentimental value to me so it would be nice to recover these damaged/corrupted files. no issue accessing and seeing the files, however I cannot see the images. I am a student in Preston and would be looking for a affordable price. Tried a few softwares, nothing works

LG G4 phone.
The device is in a bootloop.
There is severe corruption to the operating system and the device’s memory.
Require pictures and contacts recovering.

My issue involves my laptop starting up, however before booting to a log in screen it shows a message which says the hard drive is corrupted.
Is there anything you could do to recover my data? As a warning the PC is holding quite a substantial amount of data (perhaps 600/700GB?). I’m quite keen to recover it!