Here’s the latest batch of posts that have come into us from people with failed hard drives who need to retrieve their data. As you can see, the hard drives have failed for a number of reasons. Sometimes the data is recoverable, other times not. It all depends on the problem. Professional data recovery services are available throughout the UK from companies like Data Clinic Ltd, who have been retrieving people files from dead hard drives for over 15 years.
WD Mypassport Ultra external hard drive seems to have failed. Powers up when connected but not visible as a device (I have a macbook) so I can’t see anything. A 3TB internal drive that shows no signs of damage externally. Not showing up in BIOS in two different machines. It feels as if it spins up when power is switched on then stops a few seconds later.
Need Data of of old hard drive
I’m afraid this might not be the most helpful description of a problem. I have an old external hard-drive that failed quite a few years ago. It has, since failing, sat in a box and collected dust. When it failed, it simply failed to start-up at all, but it did go through a short period of “clicking”. I would love to know the likelihood of getting my data back, and the cost that might be incurred. I haven’t needed the files on the disk for a long time, so it isn’t urgent at all. As such, if it’s going to be very expensive then I’ll probably leave it, but there are some “rare” MP3s from bands that I used to see, that I simply can’t find anywhere else that would be great to get back! As well as a few films, etc
USB Port takes too much energy
I plugged in my external hard drive one day and a window popped up saying that the USB Port was taking too much energy. I unplugged it and tried again – the alert remained. Since then my Mac hasn’t recognised my Hard Drive. I tried it on a different Mac and it’s not being recognised there either. Hard Drive is working as light blinks when plugged in but just refuses to be recognised. Cannot access it – lifetime of photos 🙁
External USB 3.0 hard drive 1TB by Verbatim (disk by HGST) – it slid off the desk while connected to he computer, under it’s own weight disconnected from the cable and dropped to the floor about 30-40 cm. It was connected a moment earlier and working fine. When reconnected device is recognized as External Hard drive, but cannot be initialized (either win 7 pro or win 8 pro). No vibration when connected, just very slight whining noise – like electrical motor in a fan prevented from turning by holding the impeller in place. I need to recover any private pics, videos and documents that are on this drive, so can you help me?
Yes – I can help – please contact me with your details so I can contact you.